Trapped in paradise and bad customer service
This is going to be a rant and some of you will roll your eyes as I am in Bali, far from the craziness at home and and and. Well the craziness at home is spreading. Last night I was turned away from check-in because Turkey had decided, a few hours before my flight, to close its borders to people from the UK, even for transit. Their advice was to request a refund and sit it out. Well thats all fine and dandy but how long will I end up being here? So my list of offenders (bad customer service are as follows) https://www.turkishairlines.com/ for selling me a ticket for £1100 then telling me to claim a refund rather than re-route me. Opodo for not being contactable at all for 2 days and counting Emirate for hanging up on me after 45 minutes and telling me to wait and see what happens And finally but definitely the worst, Lastminute.com for selling me insurance I can't use, flights I cannot change and not responding to any messages for 3 days an...